Help! Where did the manual go?

Do you know the issue? Numerous appliances, machines, devices, and other items in the house, but where is the manual or instruction card now? Unfortunately, these documents are seldom found in one location, leading to a time-consuming administrative process or an extended search.

We have the solution to this problem! Together with Quodoc, we have created a system where all relevant documentation for each device is directly accessible via that device itself.

HOW? With a virtual passport that is always linked to the respective device, making all information immediately available when needed.

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The Virtual Passport

Every device installed by LDL from now on will receive a unique QR code. When this QR code is scanned, the device's virtual passport appears.

What can be found on this virtual passport?

On this virtual passport, you can find the following details for each device:

  • Type

  • Serial Number

  • Warranty

  • Contract type

  • Overview of washing programs

  • Documentation such as:

    • Manual

    • CE certificate

    • Technical sheet

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What can we do with this virtual passport?

Everything can be easily consulted and downloaded via an online dashboard, and technical interventions can be requested via the app at the touch of a button. The advantage? We immediately have the right device information available + a photo of the problem can be added.

Did you know that you can also consult the work orders through this app afterward?

Questions about this virtual passport?